Refund policy
Return & Refund Policy
We want you rockin’ your Smokin’ Tuna gear with a big ol’ island grin. If something’s not quite right, here’s how we roll:
Returns & Exchanges
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You’ve got 30 days to decide if your swag is keepin’ the party alive.
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Items need to be unworn, unwashed, and still looking fresh (tags on, no rum stains).
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Sorry, no take-backs on hats, drinkware, or clearance goodies—unless we messed up or it arrived busted.
Refunds
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We’ll send your refund back to the original payment method (no treasure chests of cash, sorry).
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Give it about 5–10 business days to sail back to your account.
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Shipping costs aren’t refundable, and return shipping’s on you—unless we shipped the wrong thing or it showed up looking like it survived a hurricane.
Oops! Wrong or Damaged Gear
If your order shows up damaged, defective, or just plain wrong, let us know within 7 days. Snap a pic, send us the details, and we’ll fix it fast with a replacement or a full refund (including shipping).
How to Return
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Shoot us an email at [insert shop email] with your order number and what went wrong.
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We’ll send you the game plan (and a label if it was our fault).
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Pack it up, ship it back, and grab a cold one while you wait for the magic to happen.
🌴 Questions?
Email us at Tatiana@tunamerch.com. We’ll help you out, no worries.